Payment Information

At Sancil, we strive to make your tropical shopping experience as smooth and secure as possible. We offer a variety of trusted payment methods to bring the spirit of Aloha to your wardrobe with peace of mind.

1. Accepted Payment Methods

We accept most major credit and debit cards, as well as secure digital payment options:

  • Credit & Debit Cards: Visa, Mastercard, American Express (AMEX), and Discover.

  • Digital Wallets: Apple Pay and Google Pay.

  • Secure Gateways: PayPal (Express Checkout available for a faster experience).

2. Secure Payment Processing

Your financial security is our top priority.

  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology with 128-bit encryption to protect your data during transmission.

  • PCI Compliance: Sancil is hosted on the Shopify platform, which is certified Level 1 PCI DSS compliant. This means your payment information is handled according to the highest industry standards for security.

  • No Storage of Card Data: We do not store or have access to your full credit card details. All transactions are processed directly through our secure, encrypted payment providers.

3. Payment Authorization

Once you place an order, your payment method will be authorized for the total amount of the purchase.

  • Order Confirmation: After your payment is successfully processed, you will receive an automated order confirmation email.

  • Currency: All transactions are processed in U.S. Dollars (USD). If you are shopping from outside the United States, your bank may apply currency conversion fees.

4. Billing Information Accuracy

To avoid delays in processing your order, please ensure that your billing address matches the information on file with your financial institution. If the billing information is incorrect or cannot be verified, we may reach out to you for additional verification or, in some cases, cancel the order for your protection.

5. Sales Tax

Sales tax will be applied to orders as required by state and local laws. The exact tax amount will be calculated at checkout based on your shipping destination.

6. Payment Issues & Disputes

If you encounter any issues during the checkout process (such as a declined card) or notice an error on your billing statement, please contact us immediately:

  • Email: support@sancil.com.

  • Address: 2409 E 19th Ave, Tampa, FL 33605-2821, United States.

  • Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST).