Introducing our Waterproof Bamboo Roller Shades, a stunning blend of natural beauty, durability, and functionality for your home décor. Made from eco-friendly bamboo, these roller shades bring a touch of nature into your living space while offering the convenience of a waterproof design, making them perfect for areas prone to moisture, such as kitchens, bathrooms, or outdoor patios.
The bamboo material not only provides a warm, earthy aesthetic but also ensures long-lasting durability. These shades are built to withstand the elements, maintaining their form and beauty in high-humidity environments. Their waterproof feature makes cleaning and maintenance a breeze, allowing you to enjoy both style and practicality without compromise.
Beyond their durability, the Bamboo Roller Shades offer excellent light control and privacy. When fully lowered, they create a serene, shaded space that protects against harsh sunlight, while still allowing a soft, natural glow to filter through the bamboo slats. This makes them ideal for creating a tranquil atmosphere in any room, while also contributing to energy efficiency by helping regulate indoor temperatures.
Designed with simplicity in mind, these roller shades are easy to operate and complement a wide range of interior styles, from rustic and bohemian to modern and minimalist. Their natural texture and warm tones add a sense of calm and relaxation to your home, turning any space into a soothing retreat.
Elevate your living environment with the Waterproof Bamboo Roller Shades—the perfect choice for homeowners who seek a balance between natural elegance, durability, and versatile functionality in their home decor.
Welcome to Sancil — Comfort Made Beautiful.
At Sancil Home Decor, we’re committed to ensuring your order reaches you smoothly and accurately.
Please review our detailed shipping policy below for information about processing times, delivery options, costs, and tracking.
1. Eligible Shipping Locations
We currently ship to all 50 U.S. states, including Alaska and Hawaii.
Please note:
- We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
- Please provide a valid physical street address at checkout to ensure successful delivery.
2. Shipping Cost
A flat shipping fee of $7.00 (USD) applies to every order.
The total cost, including shipping, will be clearly displayed at checkout before you confirm your payment.
3. Order Processing & Delivery Time
- Order Handling / Preparation: 1–2 business days
- Transit Time (After Dispatch): 2–5 business days
- Total Estimated Delivery: 3–7 business days
Delivery timelines may vary due to weather conditions, carrier capacity, holidays, or other unforeseen events.
4. Daily Cutoff Time
- Orders placed before 2:00 PM (PST) are processed the same business day.
- Orders placed after 2:00 PM (PST) will be processed on the next business day.
5. Delivery Carriers
We partner with trusted national and regional carriers to ensure fast and reliable delivery, including:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- DHL Express
- Amazon Shipping
- Regional Carriers (e.g., LaserShip, OnTrac)
Our system automatically selects the most efficient carrier based on your delivery location.
6. Tracking Your Shipment
Once your order ships, you’ll receive an email confirmation with a tracking link.
This link provides real-time updates directly through the carrier’s website, allowing you to monitor your shipment’s progress anytime.
7. Checking Order Status
You can check your order status anytime by:
- Logging into your Sancil Home Decor account, or
- Visiting our Order Tracking page and entering your tracking number.
8. Missing or Delayed Items
If your order appears missing or delayed, please contact our Customer Support Team immediately at
📧 support@sancil.com
We’ll promptly investigate the issue and ensure that any missing items are replaced or refunded in accordance with our Return & Refund Policy.
9. Expedited Shipping (Optional)
For urgent needs, you may select Expedited Shipping at checkout.
This service ensures priority handling and delivery within one week from the order date using our fastest carrier partners.
Additional charges may apply depending on your location and carrier.
10. Customer Service
Business Address: 6065 Rutland Drive, Suite 1, Carmichael, CA 95608, United States
Email: support@sancil.com
Customer Service Hours: Mon–Sat, 8:00 AM – 5:30 PM (PST)
We aim to respond to all inquiries within 24 hours on business days.
Welcome to Sancil — Comfort Made Beautiful.
We want you to love every product you purchase from us.
If you’re not completely satisfied with your order, we’re here to help make things right through our simple and transparent return process.
1. Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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Items must be unused, unwashed, and in their original packaging.
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Items must include all tags, accessories, and labels.
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Proof of purchase (such as your order confirmation email or invoice) is required.
Please note:
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Final sale, clearance, or personalized/customized items are non-returnable.
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Returns requested after 30 days of delivery will not be accepted.
2. How to Request a Return
To initiate a return:
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Contact our Customer Support Team at 📧 support@sancil.com.
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Provide your order number, the item(s) you wish to return, and the reason for return.
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Our team will review your request and send you return instructions and the return shipping address.
Please do not send items back without prior authorization — unauthorized returns will not be processed.
3. Return Shipping Costs
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Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
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In cases of manufacturer defects or wrong shipments, Sancil will cover all return shipping fees.
4. Refund Process
Once your return is received and inspected, we’ll notify you via email regarding the approval or rejection of your refund.
If approved:
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Your refund will be processed within 5–7 business days to your original payment method.
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Depending on your bank or payment provider, it may take additional time for the credit to appear.
If your return does not meet the eligibility requirements, we will notify you and send the item back at your expense.
5. Damaged or Incorrect Items
If you receive a defective or wrong product, please contact us within 7 days of delivery at support@sancil.com.
Provide photos of the item and packaging for verification.
We’ll offer a replacement or a full refund at no additional cost to you.
6. Order Cancellations
Orders can be canceled within 12 hours of placement if they haven’t been processed or shipped yet.
Once your order is shipped, it can no longer be canceled but can be returned following the process above.
7. Exchanges
At this time, we do not offer direct product exchanges.
If you wish to replace an item, please return it for a refund and place a new order.
8. Non-Refundable Situations
Refunds will not be granted if:
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The product has been used, washed, or damaged after delivery.
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The return request was made more than 30 days after receipt.
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The item was purchased under a final sale or custom order condition.
9. Contact Information
For all return and refund inquiries:
📧 Email: support@sancil.com
🏠 Business Address: 6065 Rutland Drive, Suite 1, Carmichael, CA 95608, United States
🕒 Customer Service Hours: Mon–Sat, 8:00 AM – 5:30 PM (PST)
We aim to respond to all inquiries within 24 hours on business days.
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