Welcome to Sancil — Comfort Made Beautiful.
We want your shopping experience to be smooth, safe, and secure.
This page explains the payment methods we accept and how we protect your financial information when you shop with Sancil Home Decor.
1. Accepted Payment Methods
We currently accept the following secure payment options on our website:
Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay
All prices on sancil.com are displayed in U.S. Dollars (USD).
💡 Your payment method will be charged immediately upon completing checkout. You’ll receive an order confirmation email once your payment is successfully processed.
2. Secure Payment Processing
All online transactions are processed through encrypted payment gateways to ensure the safety and confidentiality of your information.
Our platform uses SSL (Secure Socket Layer) encryption, ensuring that sensitive data — such as credit card numbers and billing details — remain fully protected throughout the checkout process.
We do not store or have direct access to your complete payment details. All transactions are handled by verified third-party processors such as PayPal, Stripe, or Shopify Payments.
3. Billing Information
Please ensure that all billing details match the information on your payment card or account.
If billing information does not match, your order may be delayed or canceled for security reasons.
If you encounter any payment issues, please contact us at 📧 support@sancil.com before reattempting checkout.
4. Payment Authorization
By submitting your payment information during checkout, you authorize Sancil Home Decor to charge the specified amount for your purchase — including any applicable taxes, shipping fees, and discounts — to your chosen payment method.
5. Currency & Taxes
All transactions are processed in U.S. Dollars (USD).
Applicable sales tax will be automatically calculated at checkout based on your shipping address and local tax regulations.
6. Failed or Declined Payments
If your payment fails or is declined:
Double-check that your billing and card information are accurate.
Ensure that your card is active and has sufficient funds.
Try an alternative payment method.
If the issue persists, contact your bank or reach out to us at support@sancil.com for assistance.
7. Fraud Prevention
To protect our customers and maintain transaction security, Sancil may perform additional verification checks for high-value or suspicious orders.
We reserve the right to cancel or hold any order that cannot be verified for payment authenticity.
8. Refunds
All refunds will be issued to the original payment method used during checkout.
Please refer to our Return & Refund Policy for details about eligibility and processing times.
9. Contact Information
If you have questions about billing or payment processing, please reach out to us at:
📧 Email: support@sancil.com
🏠 Business Address: 6065 Rutland Drive, Suite 1, Carmichael, CA 95608, United States
🕒 Customer Service Hours: Mon–Sat, 8:00 AM – 5:30 PM (PST)
We aim to respond to all inquiries within 24 hours on business days.