Effective Date: November 1, 2025
Welcome to Sancil — Comfort Made Beautiful.
Your privacy is very important to us. This Privacy Policy explains how Sancil Home Decor (“Sancil,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from sancil.com.
1. Information We Collect
We collect personal information that helps us process your orders and improve your shopping experience.
Information you provide directly:
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Name, billing address, shipping address
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Email address and phone number
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Payment information (processed securely via third-party providers)
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Order details and preferences
Information collected automatically:
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IP address, browser type, and device information
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Pages visited, time spent on our site, and referring URLs
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Cookies and similar tracking technologies (for analytics and functionality)
2. How We Use Your Information
We use your personal information to:
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Process, fulfill, and track your orders
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Communicate with you about orders, support, or promotions
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Improve website functionality and customer experience
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Prevent fraud and maintain website security
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Comply with legal or regulatory requirements
We never sell, rent, or trade your personal information to third parties.
3. How We Protect Your Data
Your information is protected using SSL encryption and secure payment gateways.
We regularly review our security procedures to ensure that your personal data remains safe and confidential.
If a data breach occurs, we will notify affected users and relevant authorities as required by law.
4. Payment Information
All payments are processed through secure third-party providers (e.g., PayPal, Stripe, Shop Pay).
Sancil does not store or have access to your full credit card information.
5. Cookies & Tracking Technologies
Our website uses cookies to:
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Remember your preferences and cart items
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Improve website functionality and personalization
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Analyze website traffic and performance
You can disable cookies through your browser settings, but some website features may not function properly.
6. Sharing Your Information
We only share your personal data with trusted third parties when necessary to operate our business, such as:
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Payment processors (to complete transactions)
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Shipping carriers (to deliver your orders)
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Analytics services (to improve site performance)
All third-party partners are required to protect your data and use it only for the intended purpose.
7. Your Rights
Depending on your location, you may have the right to:
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Access or request a copy of your personal information
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Request correction or deletion of your data
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Withdraw consent or opt out of marketing communications
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File a complaint with your local data protection authority
To exercise your rights, please contact us at support@sancil.com.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy — typically for as long as your account is active or as required by law.
9. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those external websites.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
All updates will be posted on this page with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@sancil.com
🏠 Business Address: 6065 Rutland Drive, Suite 1, Carmichael, CA 95608, United States
🕒 Customer Service Hours: Mon–Sat, 8:00 AM – 5:30 PM (PST)
We aim to respond to all privacy-related inquiries within 24 hours on business days.