At Sancil, we are dedicated to bringing the spirit of Aloha to your doorstep. We offer reliable shipping options to ensure your tropical styles arrive safely and on time. All orders are shipped via USPS Ground by default. For expedited shipping, please select USPS Priority Mail.

1. Order Processing Time

• Order Cutoff Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).

• Handling Time: 1–3 Business Days (Mon–Fri).

• Note: Orders placed on weekends or public holidays will begin processing on the following business day.

2. Shipping Rates (Continental U.S. & Hawaii)

We offer straightforward flat-rate shipping options to all our customers across the United States:

• Standard Shipping (Orders $0.00 – $98.99): $9.95 Flat Rate

• Standard Shipping (Orders $99.00 and over): FREE Shipping

• USPS Priority Mail (All Orders): $15.95 Flat Rate

3. Estimated Delivery Time

+ Standard Shipping (USPS Ground):

• Order Processing Time: 1–3 Business Days.

• Shipping Time (Transit): 5–7 Business Days.

• Total Delivery Time: 6–10 Business Days.

+ Expedited Shipping (USPS Priority Mail):

• Order Processing Time: 1–3 Business Days.

• Shipping Time (Transit): 2–3 Business Days.

• Total Delivery Time: 3–6 Business Days.

Please note: Transit times are estimates provided by carriers (USPS/FedEx) and may vary based on location or seasonal high volumes.

4. Order Tracking

Once dispatched, you will receive a Shipping Confirmation email with a tracking number. Tracking typically becomes active within 24–48 hours.

5. Heavy, Oversize, or Bulk Orders

Additional charges may apply for exceptionally heavy or bulk orders. We will contact you for approval before processing.

6. Delivery Addresses

We currently only ship to valid addresses within the United States. Please ensure your information is accurate to avoid delays.

7. Contact Information

• Email: support@sancil.com.
• Address: 2409 E 19th Ave, Tampa, FL 33605-2821, United States.
• Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST).